If you’ve been using the webRTC option in chat rooms, then you may have noticed that auto bitrate (ABR) is now available. ABR recognizes the best resolution for you based on your connection and the model’s broadcast. Selecting ABR is the best way to improve your overall chat room experience since it will adjust as you change chat rooms. It will also provide the best bitrate during Cam2Cam sessions.

While the team consistently works at making the webRTC experience superb, some issues are out of our control. However, we do have some workarounds:

iOS 15.1 has compatibility issues with webRTC. If you are still using iOS 15.1, we suggest you update to iOS 15.2 for a better experience, as it appears to have resolved the matter.

Firefox 96 has a confirmed bug with webRTC. Until there is a known fix, if our system recognizes that you are using Firefox 96, it excludes webRTC as an option. We suggest you use a different browser if you prefer webRTC in the chat rooms.

As always, we thank you for your patience and loyalty while we strive to provide you with a better experience. It never goes unnoticed or unappreciated.
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Hi Angela! I've noticed over the past few days that when I connect to a model's chatroom it takes about a minute and half to load. Usually it will go black and then reconnect with the play button in the center of the screen. When the stream does load, the quality is greatly diminished from what it has been in the past. In private, the stream also reloads occasionally, freezes, and requires pressing on the play button again. Is this to be expected? Quote

I'm using Chrome and there are times when it starts to lag or freeze as last night. Other times is it will not boot into Web RTC at all or takes a minute or two to load up. This update started out nice and showed a good stream but seems to be getting worse. Quote

Thanks for speaking up, guys! I'll check with the team to see if some server adjustments may have caused this jointime delay. We'll try to get that corrected, ASAP. Quote

Thanks for speaking up, guys! I'll check with the team to see if some server adjustments may have caused this jointime delay. We'll try to get that corrected, ASAP.

Thanks!!

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It happened again yesterday right in the middle of a private. To be honest, I'm worried about purchasing another private if this continues as this is not the quality I've experienced from the site in the past. Quote

I started a private with the webRTC which was fine in the open chat but after two minutes of connecting after going into private session I decided to change the video format to nano this showed the video but with constant stops and starts. I really do like the webRTC but if it continues to take excessive time to connect I probably will hold off with going private. Quote

Hey, guys!
We recently made adjustments to the authentication process which should reduce the delay as you join rooms and shows.

For those of you that use Firefox 96 and had trouble with webRTC because of their bug, we just released a work-around that should get it to work for you.

We are still making updates to some servers and settings, so while you may still be experiencing discussed issues, please know that we continuously work towards improvement. Please reach out to Customer Service with model names, dates, and times if your issues are persistent so that we can investigate your case on a granular level.

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Hey Angela

Just wanted to check in about issues I'm getting intermittently with Chrome. I know it's a post from 6 months ago but I'm still getting bad delay in privates and public rooms, laggy performance, and inconsistent results changing settings.

Thanks in advance! Quote